Grand Concerto Hotel, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

164-166 Sussex Gardens, London, United Kingdom, W2 1UD

“The hotel's location is perfect, just a short walk from Paddington Station, making travel around the city a breeze.”view full review

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“Great location with friendly, helpful staff!” view full review

Top location:Highly rated by recent guests(8.3)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site (reservation might be needed) at GBP 30 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of GBP12.50 per person per day.

There are no cots provided in a room.

Pets are not allowed.

English, Italian, Portuguese, Romanian, Chinese, Polish, Greek, Arabic, Hindi, Bengali, Lithuanian, Tagalog / Filipino, Urdu

Number of rooms:18

Former name

the castleton hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Single Room

Max:

2 persons

9 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

2 persons

11 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

London 3.3 km

Airports

London City (LCY) 18.4 km

London Heathrow (LHR) 25.7 km

Train

Paddington Station200 m

Underground

London Paddington200 m

Bus

Bus stop 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luggage Convenience

“I loved the service that allowed us to leave our bags after checkout. It made our day so much easier while we explored the area.” view full review

Stress-Free Parking

“The parking was easy to navigate and made our stay even more enjoyable as we could come and go without any stress.” view full review

Relaxing Atmosphere

“The leisure facilities provided a calming atmosphere, perfect for unwinding after a busy day of activities.” view full review

Cozy Comfort

“The room was incredibly cozy with excellent temperature control, making it a perfect retreat at the end of the day.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Tours/Ticket assistance

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

164-166 Sussex Gardens, London, United Kingdom, W2 1UD

Map view

street view

164-166 Sussex Gardens, London, United Kingdom, W2 1UD

City landmarks

Park

Hyde Park

1.3 km

Museum

The British Museum

3.3 km

Garden

Buckingham Palace

2.7 km

Museum

Victoria and Albert Museum

2.1 km

Museum

Science Museum

2.1 km

Museum

Natural History Museum

2.1 km

Palace

Kensington Palace

1.5 km

Gallery

Wallace Collection

1.6 km

Park

Kensington Gardens

1.1 km

Marylebone Rd

Madame Tussauds London

2.9 km

Square

Trafalgar Square

3.2 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4.0 km

Museum

National Gallery

3.2 km

Great Central House

Marylebone

1.9 km

87-135 Brompton Rd

Harrods

2.4 km

Art object

Sherlock Holmes Museum

2.7 km

Oxford Street

2.9 km

Park Lane

Marble Arch

1.3 km

Mosque

The Regent's Park

2.2 km

Monument

The Albert Memorial

1.6 km

400 Oxford St

Selfridges London

1.8 km

Museum

Apsley House

2.0 km

Event hall

Royal Albert Hall

1.8 km

Monument

Peter Pan Statue

730 m

Gallery

Lisson Gallery

1.3 km

Square

Piccadilly Circus

2.8 km

Fountain

Princess Diana Memorial Fountain

1.4 km

Nearby

Praed St

Paddington

280 m

The Old Police House Hyde Park Hyde Park

The Serpentine

300 m

Restaurants

Mughal's

80 m

11 London Street Paddington

Sussex Arms

30 m

21 London Street Paddington

London Street Brasserie

40 m

16 London Street Hotel Indigo

Angus Steakhouse

160 m

163 Praed Street

ASK Italian

210 m

41-43 Spring Street Paddington

The Sawyers Arms Restaurant

100 m

London Street

Garfunkel's Restaurant

140 m

144 Praed Street

Oliver's Steakhouse

90 m

25 London Street Tyburnia

Golden Shalimar

240 m

6 Spring Street Paddington

Mihbaj

190 m

153 Praed Street

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Convenient location

Helpful staff

Basic dining

Noisy courtyard

7.0/10

Very good

Rooms

7.0

Location

8.3

Service

7.8

Dining

5.8

Hugh

United Kingdom, May 2024

7.2/10

The hotel may not have been exactly as expected from the website photos, but it proved to be a spotless and ideal choice for my daughter and me. The small, undecorated rooms full of old furniture were not a big issue for us personally.

Rooms

7.0

The rooms were spotless and ideal for me and my daughter.

Service

9.0

The staff was nice, polite, proactive, and moved us to a better room immediately.

Location

8.0

The location was excellent, just a 2-minute walk to Paddington station making it convenient for transportation links.

Dining

5.0

The dining area was small and lacked diversity, offering only a buffet style with a handful of choices.

Facilities

7.0

The hotel offers dry cleaning and tours/ticket assistance.

Tommy

United States, September 2023

6.8/10

My stay at the hotel was a blend of positives and negatives. The central London location was convenient, but the room layout was a bit unusual, with the basin and shower in the bedroom and the toilet tucked away in a small alcove. It faced a bustling street, which was lively but noisy due to nearby bars and restaurants. The decor felt outdated and could use some modernizing.

Rooms

7.0

The room setup was quirky with the basin and shower in the bedroom and the toilet in a hidden alcove. The street view added energy but also noise. The decor seemed dated and would benefit from renovation. Price-wise, it was what I expected for central London.

Service

6.0

The service was a mix of friendly and unfriendly encounters. While some staff members were nice and helpful, there were instances of disagreements with guests outside my room during early hours. The dry cleaning and tours/ticket assistance were convenient.

Location

8.0

The hotel's location was fantastic, steps away from Paddington station in a lively area with easy access to shops and restaurants. Close proximity to Hyde Park gardens made it even more appealing. In terms of value, it was a good choice for a one-night stay.

Dining

6.0

I didn't try the dining options as there were several nearby food shops like Pret-A-Manger, Wasabi, and Sainsbury's. The ambiance at the hotel for tea and coffee service was a bit lacking due to the demeanor of the lady serving, though the rest of the staff were lovely.

Facilities

7.0

The hotel facilities were adequate, catering to basic needs. While I didn't extensively use them, they seemed functional. In terms of value for money, I would say it was reasonable for what was offered.

Andrew

United Kingdom, September 2023

7.4/10

I had a mixed experience at this hotel. While it provided a convenient location near Paddington station and had friendly staff, the dining options were below standard and the hotel itself was let down by its decorations.

Rooms

7.0

The room had everything we needed for our stay and was spotless, but unfortunately, it had the most unpleasant odour - like stale water.

Service

8.0

The staff were helpful and friendly, taking my luggage to and from my room on the second floor. However, some areas could use better lighting, especially next to the beds.

Location

9.0

The hotel is perfect if you're arriving via Heathrow Express and need to travel the next day. It's just a few meters from Paddington station and offers easy access to transportation for exploring London.

Dining

6.0

The dining options were a bit disappointing, with limited choices and food that seemed stale. However, the thin crispy fries were surprisingly good.

Facilities

7.0

The hotel offers parking for a reasonable fee and is convenient for traveling in and out of Paddington. However, the decor and dining area are not up to par.

Herbert

United Kingdom, August 2023

7.2/10

My stay at the hotel had its ups and downs. The rooms were clean and cozy, but I had to deal with the noise from the air conditioning fan units in the courtyard. The staff at reception were helpful, although I wish they could have provided a small table and chair for working. The location was convenient, but the dining options were basic and could use some improvement.

Rooms

7.0

The rooms were comfortable and clean, although the noise from the courtyard air conditioning units was bothersome.

Service

8.0

The reception staff were very helpful during my stay.

Location

8.0

The location was convenient, close to two tube lines and near the Heathrow Express, making it easy to get around.

Dining

6.0

The dining options were basic, with limited choices for breakfast.